Frequently Asked Questions
Unsure on something? Check out our most asked questions below. If you cannot find the answer to your question complete our question box below and we will help the best we can! Pss we do have over 30 years experience.
What is the difference between cast and extruded aluminium?
Cast aluminium is when you pour liquid metal into a mould and wait for it to cool to form the shape of the mould, this means the metal is solid. Extruded Aluminium is where a sheet of metal is folded into a shape therefore there is hollow.
How do I clean the cushions?
Here at Outside Edge, we advise that cushions are wiped clean. If needed they can be machine washed on no more than 30’ wash. Do not tumble dry allow to air dry.
What is the best time of year to purchase garden furniture?
All times of year! We are open all day every day!
Do I need to buy a patio furniture cover?
We recommend you buy a cover for your aluminium or rattan outdoor furniture because the suns UV rays will eventually breakdown any coating. The bleaching effect of UV rays is almost as strong in the winter, even with cloud cover! If you cover your outdoor furniture in the winter you will almost double the life of the UV resistant coating.
There is a problem with my furniture what do I do?
On the rare occasion there is a problem with your furniture, get in-touch and we will do our best to put it right. Email, Call or or fill out the ‘Ask Us A Question’ box below
I need a replacement item how do I order one?
Please get in contact with us via; email, phone or fill out the ‘ask us a question’ box below with the item you require. We are here to help!
I have just received my delivery and I am missing a cushion?
We like to hide our cushions underneath the set, turn your new furniture on its side and the cushions are usually on the underside tucked up the back. On the odd occasion they are not there please do contact us via email, phone or contact form.
Is your aluminium garden furniture maintenance free?
Yes. To clean our aluminium patio furniture all you have to do is use a hose down or apply soapy water and hose down.
When will my aluminium garden furniture need re-painting?
This answer applies to all high quality cast aluminium patio furniture or rattan garden sofa set that are available in the UK. Even good powder coating will eventually fade. If you leave your metal furniture outside all year round with no cover the coating will last approximately 7 to 8 years. If you cover the patio furniture in the winter months, the coating will last up to 15 years. No coating will last forever, even car powder coating eventually fades.
Why Outside Edge?
Outside Edge garden furniture offers superior maintenance free aluminium and rattan outdoor furniture. We retail our metal and resin weave garden furniture products direct – straight from the factory to your door. Traditionally, a company like ours would supply the retail trade who would then supply you. By cutting out the middle man, we can keep the prices down with high quality, reasonably priced outdoor furniture.
Will the Garden Furniture scratch my patio?
All of our garden furniture have plastic or rubber feet as unprotected metal legs would chip and the elements would then attack the bare aluminium as well as scratching the patio floor.
Will you take the packaging away?
As we must keep our prices to a minimum our delivery teams cannot remove any packaging.